Implementation Manager

8 - 12 Years

Job Description

Job Description

The Implementation Manager is responsible for leading all aspects of an implementation. Drives a team of developers and quality assurance engineers who are responsible for the successful development, scheduling, verification, validation, and performance of a product installation. Ensures adherence to customer and contract requirements and company policies, procedures and guidelines. Collaborates with stakeholders both locally and globally. Leads an implementation team in a global organization.

Responsibilities include, but are not limited to:

  • Drive all implementation activities to a successful go live
  • Support successful transitioning from the sales to the implementation process
  • Ensure there are clear project deliverables and success criteria between Roche and the customer that are validated at the end of each implementation
  • Develop the initial statement of work to be included in the contract and finalize with customer during implementation kick-off
  • Work with the implementation team to complete the delivery at the committed time
  • Identify and track project action items, issues, impediments and risks and drive to resolution
  • Identify service requirements to be aligned with product management and RnD
  • Provide regular project status reports both internally and to the customer(s)
  • Work with internal teams to collect information for resource forecasting and to support sales slotting. Participate in the Implementation Council and ensure all key information has been collected prior to discussion
Minimum Requirements
  • Bachelors degree, preferably in business administration, IT or a technical discipline.
  • Minimum 5 years of related experience.
  • Superior project and time management skills; excellent attention to detail
  • Deep understanding of software and laboratory operations in one or more of the following roles: project management
  • Proven track record of customer interaction and managing stakeholders at all levels

Salary: Not Disclosed by Recruiter

Industry:IT-Software / Software Services

Functional Area:IT Software - Application Programming, Maintenance

Role Category:Project Management

Role:Project Manager-IT/Software


Desired Candidate Profile

Please refer to the Job description above

Company Profile


A product development organization, an established market player in business analytics for laboratories. The company's employee strength is around 200 and is based across the U.S. and in its subsidiary in Pune, India. Through expertise and focus on healthcare analytics, delivers proprietary, best-in-class technology for data extraction, cleansing, and transformation that quickly unlock insights, which deliver invaluable operational and financial outcomes while reducing the burden on IT.
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Recruiter Name:Prashant Shringarpure